Terms & Conditions
Please read our policies carefully before placing your order. By shopping with Madina Mobile, you agree to our payment, delivery, and order processing terms.
📦 Order Confirmation
- All orders are confirmed after successful verification.
- Customers may receive confirmation through call or WhatsApp.
- Fake or incomplete orders may be cancelled without notice.
🚚 Cash On Delivery Policy
- Cash On Delivery is available all over Pakistan.
- A minimum 40% advance payment is required to confirm every order.
- The remaining payment will be collected at the time of delivery.
- Orders without advance payment will not be processed.
Important:
Advance payment helps us avoid fake orders and ensures secure order booking for all customers.
💳 Advance Payment Policy
- Customers must share payment screenshot after transfer.
- Order processing starts after payment verification.
- Advance payments are used for secure order booking.
⏱ Delivery Information
- Delivery usually takes 2–5 working days.
- Delivery timing may vary depending on location and courier service.
- Customers must provide accurate address and phone number.
✅ Genuine Products
- We provide quality and genuine products only.
- Product colors may slightly differ because of display settings.
- Specifications may change by manufacturer without notice.
🔄 Return & Exchange Policy
- Return or exchange is accepted only for defective or wrong items.
- Customers must contact us within 24 hours after receiving the parcel.
- Used or physically damaged items are not eligible for return.
❌ Order Cancellation
- Orders cannot be cancelled after dispatch.
- Advance payment may become non-refundable after shipment process starts.